A company’s customer support division want to test to see if that wait time for a consumer to talk to a representative is under 10 minutes. The manager proposes to test one case where a a consumer was placed on hold. Is this a good testing strategy? If not what would be a better testing strategy? Could you form a Null Hypothesis or an Alternative Hypothesis? If yes, what would they be. 2. Using a specific example explain what a point estimation is and a confidence interval is.